How can we help?

Sign up at studiopilot.me/onboarding with your email (you'll receive an activation link) or continue with Google. Your studio, first store and owner account are created automatically on the Free plan.

In the app, open Services to build your menu (with durations and prices, grouped into Service Categories), and Staff to add team members and their working hours. These power the calendar, POS and the WhatsApp assistant.

Yes — owners can add stores under Stores and switch between them (or view all together) using the store selector in the top bar.

Open Calendar and click any free time slot (Day, Week or Month view), or use the New booking button. Pick or create the customer, choose services and staff, and confirm.

In Bookings, press Complete on an upcoming booking and record the payment method. Completed bookings appear in Sales alongside POS transactions.

Blue = scheduled, green = completed, grey = cancelled, red = no-show.

Use POS: pick the customer (or add one), add services, apply any discount or promo code, add a tip if given, and take payment (cash or card recorded manually).

Yes — from Sales you can print a receipt, download it as a PDF, or share it to the customer's WhatsApp. Receipts use the brand name and logo you set in Settings.

Settings → Invoice settings (owner only): choose your display currency, enable VAT with your percentage, and pick an invoice template.

Create plans under Memberships (e.g. Gold — monthly fee, 15% off services), then assign a plan on the customer's profile. Their discount is applied automatically when you book them.

Create codes under Promo Codes and apply them at POS checkout. You can ask the WhatsApp assistant how often a code was used.

Team members registered with their phone number can message the StudioPilot WhatsApp number and ask about their own business: revenue (any period), bookings, top services and customers, staff performance, busiest times, memberships, schedules and free slots — and owners/receptionists can even create or cancel bookings after confirming the details.

Your WhatsApp number must match the phone saved on your user or staff profile. Update your phone number in the app and try again.

Unlimited stores, up to 300 bookings a month, and the WhatsApp AI assistant with 50 owner queries a month.

Premium is $49/month with unlimited bookings and staff and 100 WhatsApp AI queries included. Contact us from the Pricing page and we'll get you set up.

Check your spam folder, then use the resend option on the login page. If it still doesn't arrive, contact us.